Terms of Service
Last updated: August 18, 2026
1. Agreement and authorized use
These Terms govern your use of Ecloras (the “Service”), a platform for independent service professionals to run their businesses. By accessing the Service, you agree to these Terms on behalf of yourself and, where applicable, the organization you represent. Access may be suspended or terminated at any time for unauthorized use, security concerns, or violation of these Terms.
2. Accounts and security
Operator accounts are provided by invitation. You must keep credentials, access codes, and devices secure, and must not share access with anyone outside your authorized organization. Notify us promptly at ryan@bookwithryan.co if you suspect unauthorized access.
3. Ownership and restrictions
The Service, including its software, workflows, design, documentation, and all related intellectual property, remains the exclusive property of Ecloras and its licensors. Each business keeps rights to its own name, logo, and client-facing brand. Subject to these Terms, you receive a limited, revocable, non-transferable right to use the Service for your organization’s internal operations. You may not copy, modify, distribute, sublicense, sell, rent, reverse engineer, attempt to extract source code, bypass security controls, scrape data, or use the Service to build a competing product.
4. Customer data
Your organization retains rights to the business data it provides to the Service. You grant us the limited right to host, process, and display that data solely to operate, secure, support, and improve the Service. Tenant data is isolated by organization. You are responsible for ensuring that your data and use of the Service comply with applicable law and your organization’s policies.
5. Operational disclaimer
Booking, waitlist, and schedule tools are operational aids. They are not legal, tax, employment, or financial advice. Your organization is responsible for how it uses the Service and for any commitments it makes to clients or staff.
6. Availability and changes
We may update, maintain, or change the Service at any time. The Service is provided on an “as is” and “as available” basis to the maximum extent permitted by law. We do not guarantee uninterrupted, error-free, or defect-free operation.
7. Limitation of liability
To the maximum extent permitted by law, Ecloras will not be liable for indirect, incidental, special, consequential, exemplary, or lost-profit damages arising from use of the Service. Any direct liability is limited to the fees paid for the Service during the three months preceding the event giving rise to the claim.
8. Termination
We may suspend or terminate access for nonpayment, misuse, security risks, or breach of these Terms. Upon termination, your right to use the Service ends. Data export and retention, where applicable, are governed by the agreement with your organization.
9. Contact and governing terms
For questions, contact ryan@bookwithryan.co. The provider’s legal name, mailing address, and governing law will be stated in the applicable order form or service agreement with your organization.